Unifi Service Level Agreement

“Effective Date” refers to the first date the customer registers for UniFi online services, be it the uniFi elite and/or UniFi services. Ubiquiti Inc. and its subsidiaries and related companies (ubiquiti group) offer: (1) websites located in www.ui.com and ui.com subdomains and all other websites hosted by Ubiquiti or its related companies (together the “websites”), (2) services, which can be downloaded to your smartphones or tablets through websites (“Web Applications”), (3) software that can be downloaded to access services (“mobile applications”) and (4) including services accessible through web applications and mobile applications (“Subscription Services”) that can be used in combination with Ubiquiti hardware products (“products”) and other services offered by Ubiquiti. The term “services” refers to websites, web applications, mobile applications and subscription services. Unifi creates both Hive and CSV outputs in Hadoop, which are then directly linked to Qlik BItool for analysis. Two separate dashboards are created within Qlik, one for business users, which provides insight into high-level business impact, and a second, more comprehensive dashboard that provides the IT department with a complete picture of the SLA infrastructure. According to Madhuri Kollu, Head of Data and Analytics, Sabre Holdings, Unifi delivered in two weeks, which would have cost the IT department more than six months. As another demonstration of the value of Unifisolution, an analysis previously based on table tables would often yield different results, based on the person who created the ideas. This has been confusion and frustration at the corporate level.

Now, with Unifi-On-Board-Insights via standardized dashboards and business users, you`ll be able to proactively target the 360-Insights product. Connectivity services are offered by telecommunications service providers, with different options based on organisational and application requirements. Options include bandwidth speed, dedicated or shared, private or public, internet protocol (IP) or Legacy/Propien, Layer-2 or 3, Access Technologies, Service Level Agreement (SLA) /Reliability/Operating Time. We are certified to strict industrial standards. “provider system,” the IT infrastructure used by or on behalf of the provider for the implementation of services, including all computers, software, hardware, databases, electronic systems (including database management systems) and networks, whether operated directly by the provider or through third parties. Sabre operates rigorous service level (SLAs) agreements with each of its customers that generate $Billions revenue through the IT infrastructure and software provided by Sabre. In the event of an incident, as Sab points out, immediate reports must be made to understand the nature of the problem and the severity of the incident. Problems range from Level 5 for planned maintenance to Level 1 incidents that are visible at the CEO level. These incidents must be recorded and reported to business leaders via KPI dashboards.

“beta service” refers to all services or functions that the provider can provide to the customer to attempt the customer option, designated by the vendor as beta, pilot, limited edition, developer overview, non-production, evaluation or by a similar description. “affiliated” with respect to any person, any other entity that controls, controls or is under common control with that person.